What our Customers say...

Water Damage Testimonials

I couldn't believe my luck after a pipe busted in my basement causing it to flood. I thought I would never get the mess cleaned up or be able to use the basement again. Thankfully, I remembered a friend recommending this company when he dealt with a similar problem. True to their reputation they came over in a hurry and got started immediately.

I'm so thankful for the services that I received by SERVPRO.  I used another company initially, but they could not do all the work that was needed in order to complete the job.  SERVPRO came out and finished what the other company could not.  The crew that came out was very professional and answered all my questions.  I'm not sure where I would be if it wasn't for SERVPRO.  Thanks again.

I can't say enough about the great service that was provided to me when my basement flooded.  They were prompt and very professional.  Because of where I live I was scared that no one would come from Des Moines to help me.  Josh and his crew did a A+ job.  He worked around my schedule and was always on time.  I was blown away from how hard he and his crew worked.  This was one of the most stressful situations that I have encountered in my house.  Great job and I will definitely recommend this company.

These guys showed up to my house within an hour after calling them when my basement was flooded with water.  They went to work right away and explained to me what they were doing and why.  Could not have been happier with the way they handled the whole entire process from start to finish.  Thanks 

"Thank you so much SERVPRO! Their team did a great job, and I'm very happy with the outcome. I was so worried everyone would be jacking up their prices with all the demand in Ankeny due to the flooding, but you all were wonderful and fair. I tried calling about a dozen places and half didn't answer and had full mailboxes, and the other half never returned my phone calls. This was so stressful to try and take care of (while on vacation) but they made the process better by being on top of it. Again, thank you so much."

SERVPRO NW & AMES came to our house after a spigot broke in the basement, Cleaned the mess before lunch. Then ventilated the rooms. Amazing work. Would recommend. 

We had a disaster when the roof we were working on leaked due to an unexpected rain storm. Insulation was wet, drywall was falling, and water was running.

We called SERVPRO and they were there immediately inspecting the damage and developing a plan of action. They were professional, quick and put our minds at ease. They helped mediate with the homeowner, so that everyone was satisfied in the end.



I cannot say enough good things about Brian and his team. They truly took a terrible situation and made it work for everyone involved.



Thanks Brian!



Steve Squires

I have had a wonderful experience with SERVPRO. Our refrigerator leaked while we were on a trip., SERVPRO has been extremely prompt, very courteous, respectful and friendly. They have shown up and called exactly when they promised. They always explained exactly what they were doing and what I should expect. I am in customer service and have very high expectations. These gentlemen and SERVPRO have exceeded all my expectations. I would highly recommend them.